Contact
Contact Protoflow: Phone, Email and Addresses for Order Help and This Website
To contact Protoflow about an order, call +1 (651) 610-1515 or email [email protected] with your order ID. For corrections to this site, email [email protected], Monday to Friday, 9:00am to 5:00pm ET. The website desk cannot see orders, change them or issue refunds, so send order questions to the order desk.
Written by the Protoflow label deskUpdated
Contact cards
How do you contact Protoflow?
Two desks, two jobs. The order desk handles your purchase. The website desk handles this site.
For a placed order, you reach Protoflow by phone at +1 (651) 610-1515 or by email at [email protected]. Both belong to the order desk that sits behind the Protoflow sales page.
The website desk is run by Goprotoflow, a licensed U.S. retail desk for Protoflow. It answers at [email protected] about pages, typos, privacy and press.
The cards below list every number and address we hold. The sales page also links its own contact page (Protoflow contact page).
Tracking and refunds for placed orders
Protoflow order desk; hours not printed on the sales page. Have your order ID ready.
Order email
Add your order ID to the subject line. The brand's contact page: protoflow.net/contact.
This website
Mon-Fri 9:00am-5:00pm ET. Pages, typos, privacy, press. This inbox cannot see orders.
Office (New York)
245 Park Avenue, Floor 24
New York, NY 10167
Mail only. No walk-in sales.
Returns (New York)
685 Third Avenue, Floor 22
New York, NY 10017
Call first. Add a note with your full name, email and order ID. The buyer pays return shipping. Use a tracked service.
Returns address on the sales page
19655 E 35th Dr #100
Aurora, CO 80011
The sales page FAQ names this PhytoThrive Labs address. Ask the desk which one applies to you.
Who to call
Should you call the website desk or order support?
Call order support for anything about money, shipping or a bottle. Use the website desk for anything about these pages.
Order support is the right desk for a purchase, because it is the team that can see your order. The website desk cannot.
| Your question | Best desk | How to reach it |
|---|---|---|
| Order status or tracking | Order desk | +1 (651) 610-1515 or [email protected] |
| Cancel or change an order | Order desk | Phone first, with your order ID |
| Refund or return | Order desk | Phone or email, then ship the bottles back |
| Charge on a card statement | Order desk | Statements show "CLKBANK*" for the payment processor |
| A typo or error on this site | Website desk | [email protected] |
| Privacy or press | Website desk | [email protected] |
| Side effects or medical advice | Your doctor or pharmacist | Neither desk gives medical advice |
Step-by-step help for common order problems is on customer service.
Phone and hours
What is the Protoflow customer service phone number?
+1 (651) 610-1515. The sales page does not print the hours, so you may need to try more than once.
The Protoflow order desk takes calls at +1 (651) 610-1515 for tracking, changes and refunds on placed orders. The sales page does not state its opening hours, and we will not guess them.
The website email is different. It is answered Monday to Friday, 9:00am to 5:00pm ET. A message sent on a weekend waits until Monday.
If the line is busy
Try again later in the day, then email [email protected] with the same details so there is a written record. Keep the order ID in the subject line.
Payments
ClickBank (clkbank.com) processes the payment. Your statement may show "CLKBANK*" instead of Protoflow (Protoflow sales page: packs).
Before you write
What should you include when you email about an order?
Send your order ID, the name and email used at checkout, and one clear question.
An order email works best when it carries what the desk needs to find you. Missing details slow every reply.
Order ID
Find it in the confirmation email from the sales page or from ClickBank.
Full name and email
Use the same name and email you gave at checkout.
Pack bought
Say 2, 3 or 6 bottles, and the date you paid.
One request
Ask for tracking, a change or a refund, in one short sentence.
For a return, add that you are claiming the 60-day guarantee. Read the steps on the refund policy page first, since the return address needs checking.
Protoflow: from $1.63 a day60 capsules a bottle · packs of 2, 3 or 6 · 60-day money-back guarantee
See packsLimits
Can the website desk see my order?
No. It has no access to orders, payments or tracking.
The website desk cannot see your order, cancel it, refund it or say where a parcel is. Orders are placed on the Protoflow sales page and paid through ClickBank, so those records sit with the order desk.
An order email sent to the website address cannot be answered, and it wastes days. Use the order phone or email from the start.
No desk needs your full card number in a message. Do not send one, to anyone.
The maker
Can you contact the Protoflow manufacturer directly?
The maker is not named on the bottle, so there is no direct line to find. The distributor is.
You cannot contact the Protoflow manufacturer directly, because the label names no maker. It prints "Distributed by: PhytoThrive Labs" with an Aurora, Colorado address PhytoThrive Labs, 19655 E 35th Dr #100, Aurora, CO 80011, USA.
The sales page says returns go to that same Aurora address (Protoflow sales page: FAQ). Our records name a different New York returns address. Both appear on the cards above, and the order desk can tell you which one applies to your order.
Our own mail address is a New York office, 245 Park Avenue, Floor 24, New York, NY 10167, USA. It is not a store, and walk-in visits and returns are not accepted there. Learn who stands behind the site on the about page.
Site problems
How do you report a problem with this website?
Email [email protected] with the page address and what looks wrong.
To report a problem with this website, email [email protected] with the page name, the text that looks wrong and a source if you have one. Weekday messages are read between 9:00am and 5:00pm ET.
- A wrong price, address or dose.
- A broken link or an unclear sentence.
- A privacy request about your data.
- A press or media question.
We check corrections against the label first and the sales page second, then note the change date. See our editorial standards for how.
Being unable to pee, blood in the urine, or fever with painful peeing needs medical care right away, not an email (NIDDK, Prostate Enlargement (BPH)). Keep taking prescribed medicine until a doctor says otherwise.
FAQ
Protoflow contact questions
01What is the Protoflow customer service phone number?
The order desk is on +1 (651) 610-1515. It handles tracking, changes and refunds on placed orders. The sales page does not print opening hours (Protoflow contact page). Have your order ID ready before you call.
02What is the Protoflow contact email?
For an order you have placed, email [email protected]. For this website, email [email protected]. The sales page hides its address from page readers, so the order email comes from our records (Protoflow contact page). Include your order ID in any order message.
03Can the website desk see my order?
No. The website desk has no access to orders, payments or tracking. Orders run through the Protoflow sales page and ClickBank, so only the order desk can look yours up, change it or start a refund.
04What hours is the website email answered?
Monday to Friday, 9:00am to 5:00pm ET. Messages sent outside those hours wait for the next weekday. The order phone is separate, and its hours are not printed on the sales page.
05What should I include when I email about an order?
Include the order ID, your full name, the email used at checkout, the pack you bought and the date. Then state one request, such as tracking or a refund. Those details let the desk find the order fast.
06Can I contact the manufacturer directly?
Not by a published line. The label names PhytoThrive Labs of Aurora, Colorado only as distributor and prints no maker. For product or order questions, use the order desk's phone and email, which cover the whole sale.
07How do I report a problem with this website?
Email [email protected] with the page name and what looks wrong. Mention a source if you have one. We compare corrections with the label and the sales page, then update the page and its date.
Who wrote this
Written and reviewed by
Pages built from the Protoflow label, the sales page and linked NIH, FDA, FTC, NHS and peer-reviewed sources.
Last updated . Learn about our editorial standards and how we check reviews. This website is run by Goprotoflow, a licensed U.S. retail desk for Protoflow, not by the manufacturer or by PhytoThrive Labs. We earn money when you buy through our order links.
Keep reading
More about Protoflow
Licensed U.S. retail desk for Protoflow
Ready to try Protoflow?
Check your medicines first, then pick a pack. Bigger packs cost less per day, and the 60-day money-back guarantee gives you two months to judge it.
- Secure ClickBank checkout
- 60-day guarantee
- Free US shipping on 3 and 6 bottles
